Kevin, Lee and Erin provided amazing and compassionate support at a time when my family and I needed it most. Their guidance was calming, caring, and knowledgable, and I would highly recommend their services. They were available to me, had solutions to whatever I needed, and they looked after so many details that would have otherwise been really overwhelming, and I cannot thank them enough. We are very fortunate to have Kettle Valley Memorial in Penticton.
It sure is nice to see a locally owned family run business that gives back to the community in countless ways. Not just by handing money over - but by actually rolling up their sleeves and doing the volunteer work. Kevin and Lee deliver backpacks of food to kids in need every single week of the school year. I've seen Kevin volunteer his time to wash windows, sit at a desk and sell raffle tickets for local charities, and I've seen them both make soup for women in need in our community. These are just a few examples. I could list hundreds of ways these two have given back. They genuinely care about our community and the people in it. Their compassion and empathetic tenancies are first class. THESE are the people who I will always recommend to anyone during a time of grief and sorrow.
We contacted Kettle Valley Memorial for an urn for our dog, Blue who recently passed. Kevin was so helpful with the selection process and his prices are very reasonable. Many people might not realize they have plenty of options for pet urns and keepsakes; we’d highly recommend Kevin and his staff for helping us commemorate our 4 legged friends as well!
As sad as this day was for my family we had the best people helping us through this. Lee and Kevin were easy to deal with and made the whole process very easy.
Kevin and his team are always so accommodating and professional. They offer a more modern approach to funeral services which is a nice change. I would highly recommend their services.
Kevin and the staff at Kettle Valley Memorial were lovely to have at our side during this difficult time. They took most of the responsibilities off our shoulders and allowed us to spend time with our family while they set everything up. It all turned out perfectly and I appreciate all their hard work. They offer great products for a reasonable price and even better customer service. I can not recommend them highly enough
In our great time of sadness we chose Kettle Valley Memorial to help us through. Kevin is the kindest, most caring, compassionate man whom conducts himself in a very professional manner. He guided us through the process with great ease and he took care of all the fine details for us. We highly recommend Kevin and Kettle Valley Memorial, he provides an exceptional service. Thank you so much for everything
Kevin showed us such a compassionate side of humanity when we were caught in a tornado....He guided me through something un imaginable with such kindness and understanding...gave us all the time we needed, explained things over and over and gently helped me take every step of this challenging process one moment at a time and is still only a message away.. The generosity and guidance from their family to mine will never be forgotten and will be forever be part of my life.. Thank you for being the calm in my storm...
We highly recommend the expert professional care provided to our family by Kevin and his wife during a difficult time. From the moment we met with Kevin we knew we could trust him to honor our mother’s final wishes. He helped us every step of the way and ensured that the details were taken care of so that we could celebrate the life of our mother. Thank you!
Having dealt with Kevin Smith at a previous Funeral Home, my family and I received professional and respectful service at a very difficult time. Everything was taken care of with the up most attention to detail of the highest level. KVM is a great new addition to Penticton.
I am grateful for the compassionate, professional, no-pressure service that Kevin provides. When I was in a time of need, he stepped up to ensure that I did not have to worry about anything, carrying out the arrangements for my mom exactly the way that she would have wanted.
I have just lost my husband and the service that I received from Kettle Valley Memorial was second to none. Kevin is so compassionate and so helpful it made me feel at ease. Thank you for the wonderful service and the care you have given to me and my family I highly recommend you to anyone who needs the most compassionate and care they need.Thanks Kevin and Val for everything you’ve done
We would highly recommend Kevin at KVM. His understanding and gentle manner in our time of need made our journey of losing a loved one so uncomplicated. He is so genuine and compassionate. Thank you Kevin.
Kettle Valley did an exceptional job handling our fathers affairs and memorial. Kevin Smith was very professional, knowledgeable and helpful throughout the entire process. It was a difficult time and he went out of his way to make it much easier for all of us. I would highly recommend Kettle Valley Memorial. Thank you Kevin.
Kevin Smith is the most caring compassionate person one could ever meet. Being a funeral director was his life passion from a very early age.
The first time I ever saw your caring, loving, respectful attitude, as a funeral director, was at my friend’s funeral 12 yrs ago. The family said you went ‘above and beyond’ anything they had expected. I could see this was your Calling In Life.. I had never experienced someone with an attitude of such compassion and empathy. And your attention to detail excelled any I had heretofore seen.I could tell you, Kevin Smith, loved your job. And I see you still do. Thank you for staying in this business.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.